Lux FX is committed to safeguarding the privacy of its users. This privacy policy is intended to ensure that our customers are always aware of the type of information we collect when you access the SITE, the manner in which we use such information, and the circumstances, if any, under which we may disclose it. It should be noted here that, this Privacy Policy is applicable only to the SITE, and that it doesn’t apply to the websites of other organizations or companies to which we provide links on the SITE or to any software that you may download from the SITE. By using the SITE you agree to the terms of this Privacy Policy.

MODE OF DELIVERY

  • Luxfxcosmetics Will Deliver Goods To Buyers Door Step.
  • Luxfxcosmetics Mostly Opts for “Cash On Delivery”.
  • Luxfxcosmetics Delivery Staff Will Deliver Goods At Buyers Place .
  • Luxfxcosmetics Will Deliver Your Goods Accurately, In Good Condition and always in Time.
  • WE Currently Offer Free Delivery on all Orders. You do not pay any shipping charges on ANY orders placed on LUXFXCOSMETICS.
  • To Ensure that your order reaches you in fastest time and in good condition we only ship through reputed courier services.
  • Please note all items (including gifts) will be shipped with an invoice mentioning the price as per Indian Tax Regulations.

LEAD TIME OF DELIVERY

  • The large majority of our orders will deliver mostly in 2-3 days.
  • We deliver your orders through our local deliver staff and you can track your order by contacting our customer care.
  • Our Shipping and delivery lead time will vary from City to City.
  • We deliver on all days (including Public holidays).
  • *Note: In the event we have to cancel any items in your order, if you have paid using a credit card your credit card shall not be charged for the above cancelled item(s). If you have paid using a debit card/Net Banking, your bank shall be instructed to refund the amount within 2 working days. However, the actual credit to your account will depend on your banks processing time, which may be 7-15 days. If you do not receive a credit within this time, please check with your bank and let us know if you face any issues with the same.

 

 

FAQ ON HOW CUSTOMERS CAN PROTECT THEMSELVES SHOPPING ONLINE.

 

PERSONAL IDENTIFICATION INFORMATION

        We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

 

NON-PERSONAL IDENTIFICATION INFORMATION

        We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

CONFIDENTIALITY

        We limit access of your personal information only to employees who we believe reasonably need to provide products or services to you or in order for them to perform their designated functions. We have deployed multiple levels of operational and technical safeguards to protect your personal information that we collect online, to prevent unauthorized access, maintain data accuracy, and avoid misuse of information.

 

USE OF COLLECTED INFORMATION

      We will only use the information collected from you for any of the purposes listed below:

  • for facilitating your use of the SITE and for better understanding of Your needs;
  • for processing and fulfilling Your orders for products offered on the SITE;
  • for responding to Your inquiries about the products;
  • for contacting visitors of the SITE when necessary;
  • for helping You resolve any issues with the SITE;
  • for managing the SITE efficiently.

COOKIES AND ACTION TAGS

          We use cookie to track the pages on the SITE our visitors view and which web browsers our visitors use. Cookies are small text files stored on the hard drive of the user’s computer and are used for record-keeping purposes. “Action tags” may also be used in assisting the delivery of a cookie. Cookies often make Web surfing simpler by performing through functions such as, saving your personal preferences on usage of any specific website, ensuring you don’t see that advertisements are not repeated etc. Advertisers and partners on the SITE may also use cookies, which we do not control and we are not responsible for information collected through them.

You may choose to accept or refuse the cookies by changing the settings of your browser. If you choose to reject the cookies, your experience at the SITE may be diminished and certain features may not function as intended.

 

THIRD PARTY WEBSITE

           The SITE may contain links to third party websites, which may have privacy policies that are different from this SITE and for which we are not responsible. Accordingly, we recommend that you review the privacy policy posted on any third party website that you may access through the SITE.

 

CHANGES TO THIS PRIVACY POLICY

           With the changes in the SITE or due to change in applicable laws, we may be required, to add, remove, change or modify portions of this Privacy Policy at any time, without notice. We strongly advise that you revisit this Privacy Policy regularly to ensure that you are aware of the updated privacy practices. Your use of the SITE following any changes signifies that you accept these changes.